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PRIVACY POLICY

PRIVACY POLICY

This privacy policy explains how Bisq’d Ceramics uses and protects the information you provide when you visit www.bisqdceramics.com  and purchase items when they are sold online. 

Bisq’d Ceramics are committed to ensuring that your privacy is protected. By using this website, you agree to the collection and use of your information for the purpose of providing and improving the service, in accordance with this privacy policy. 

Bisq’d Ceramics may change this policy by updating this page. This policy is effective from 09 November 2021.

ONLINE SHOP

In placing an order you will be asked to provide your name, address, email and contact number so that we can process your order. To successfully be able to ship your parcel you will also be asked for a name and address for the postal companies. 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SHOP UPDATES

I update my shop from time to time and do not follow any time guidelines. Please look out for announcements on my website or social media accounts.

GENERAL WEBSITE

When you are using the website we other than just your name, address and telephone number. This will help us to identify you and will not be shared or used for anything else. 

 

This website collects personal data for the purpose of performing our site analytics, including:

  • Information about your browser, network, and browsing device

  • Which web pages you visited prior to visiting to this website

  • Your IP address

The information collected may also include details about your use of this website, including:

  • Clicks

  • Internal links used

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

 

This information is shared with Wix, our website and web analytics provider so that we better understand the website, how you use it, and how to improve it.

When you buy something on this website, we need to collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

 

This information will be shared with Wix, our online store hosting provider, so that they can provide the relevant website and store-related services to you, and we can fulfil your order. 

As you go through the checkout process, the site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning relevant suggestions to you, to improve your checkout experience.

 

This website is hosted by Wix. Wix collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

 

Wix needs the data to run the website, and to protect and improve its platform and services.

LOG DATA

Whenever you visit the website, we collect the information that your browser sends to us, called Log Data. Log Data may include information such as your computer's IP address, browser details, pages of the website that you visit, the time and date of your visit, the time spent on those pages, and other related statistics.

COOKIES

Cookies are small data files that are often used as anonymous unique identifier. These are delivered to your browser from the websites that you visit and are stored on your computer's hard drive. Our website uses cookies to collect information and to improve its service. You have the option to accept or refuse these cookies, and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you might not be able to use some parts of the website.

For information about viewing the cookies dropped on your device, visit http://www.allaboutcookies.org/ 

These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described above, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate payment, collect information and ship pottery.

  • To assist us in analysing how users use the website.

Please be aware that for these reasons, third parties have access to your personal information so that they can perform the tasks assigned to them on our behalf. They are, however, obligated not to disclose or use the information for any other purpose other than their contractual obligations.

SECURITY

Although we take every effort to ensure the security of your data, please remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable. We cannot guarantee absolute security.

LINKS TO OTHER SITES

This website may contain links to other sites. If you click on a link to a third-party website, you will be directed to that site. Note that these external sites are not operated by us. Therefore, you should review the Privacy Policy of these websites before using them. We have no control over, and take no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, please contact us here.

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